1. Introduction
This Privacy Policy outlines how Commvio and its partner entities collect, use, maintain, and disclose information from users interacting with our websites, digital growth platforms, and marketing services.
We are fully committed to protecting your personal data and respect modern data privacy regulations including the General Data Protection Regulation (GDPR) and regional requirements for the jurisdictions we serve.
2. Party Definitions and Entities
Commvio services are provided, operated, and technically maintained by a network of corporate entities and strategic partners. Depending on the contract, these entities act as Data Controllers or Processors:
Official Entities & Partners
- MNTP STUDIO SRL Moldova - Primary operational and legal entity in Eastern Europe.
- GDSN (Global Digital Solutions Network) - Primary license holder for web integrations, software infrastructure, and platform development.
- Ahead Advertising - Strategic partner for media campaigns and distribution execution.
- AASCO - Affiliated entity handling strategic consulting and business ecosystem audits.
By utilizing Commvio services, you understand your data may be processed within this network strictly to fulfill the services requested.
3. Data Collection
We collect several different types of information to provide and improve our service to you:
- Personal Data: Name, email address, phone number, company role, and corporate details provided through inquiries.
- Usage Data: Includes IP address, browser type, pages visited, time spent on pages, diagnostic routing, and session footprints.
- Tracking & Cookies: We utilize cookies and tracking technologies to monitor the activity on our digital assets (see our Cookie Policy).
4. Data Usage
Commvio utilizes the collected operational data for various purposes:
- To provide and maintain our ecosystem platform.
- To notify you about changes, updates, or new strategic paradigms.
- To provide responsive customer and client support.
- To gather analyses and qualitative insights to enhance our operations.
- To monitor system stability and detect or resolve technical issues.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal identification information. Data is exclusively shared within our internal operational network (MNTP STUDIO SRL, GDSN, etc.) for fulfillment purposes. We may disclose personal information only when legally required to:
- Comply with a formal legal obligation.
- Protect and defend the rights or intellectual property of Commvio.
- Prevent or investigate potential wrongdoing in connection with the platform.
- Protect the personal safety of end-users or the public.
6. Your Data Rights
If you are a resident of the European Economic Area (EEA), you have data protection rights assigned by the GDPR. Commvio aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
You have the right to access your data, request rectification or deletion, request data portability, and object to processing. Please contact us to exercise these rights.
7. Security
The security of your data is paramount. We employ SSL encryption, secure CRM (Concord CRM) data transmission, and automated webhooks to transfer data securely. However, no method of transmission over the internet or electronic storage is 100% impenetrable. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.
8. Contact Info
For inquiries relating to data compliance, audits, or to exercise your privacy rights, please contact our data team:
- Email: hello@commvio.com
- Via the Contact form on our site.